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Frequently asked questions

How do I place an order?

Add products to your cart, go to checkout, enter your delivery details and place the order. We'll confirm by email.

How can I pay?

Payment on delivery or by bank transfer. We'll send payment details with your order confirmation.

How is delivery arranged?

Delivery details are confirmed with your request. See our Shipping Policy for more information.

Do you offer wholesale prices?

Yes. Use our Wholesale page to request a quotation for carton or pallet quantities.

Do you sell alcohol to everyone?

No. Alcoholic products are sold only to customers aged 18 or over, and ID may be requested on delivery.

Can I return a product?

Unopened, undamaged non-perishable products can be returned within 14 days. Contact us to arrange a return.