Terms & Conditions
Last updated 2026. Please review this template with your legal advisor before publishing.
Orders
All orders are subject to availability and acceptance. We'll confirm your order by email.
Pricing
Product and delivery prices are confirmed with you before an order is finalised. Wholesale prices are confirmed by quotation.
Age-restricted products
Alcohol and smoking accessories are sold only to customers aged 18 or over. We may refuse delivery without valid ID.
Supplements
Supplements are food products and are not intended to diagnose, treat, cure or prevent any disease.
Returns
Unopened non-perishable goods may be returned within 14 days of delivery.
Liability
Our liability is limited to the value of the products purchased, to the extent permitted by law.
Company details
KLOOK S.r.o., retail trade. Registered address: Na Vizině 755/15a, Slezská Ostrava, 710 00 Ostrava, Czech Republic. IČO (reg. no.): 03419967. VAT/DIČ: CZ03419967.